Privacy Policy
Last updated: January 2024
Introduction
At Mom's Pharmacy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number, address)
- Health information and prescription details
- Payment and billing information
- Communication preferences
- Medical history and health records (with your consent)
How We Use Your Information
- To process and fulfill your medicine orders
- To facilitate doctor consultations and lab test bookings
- To verify prescriptions with licensed pharmacists
- To communicate with you about your orders and services
- To improve our services and customer experience
- To comply with legal and regulatory requirements
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All sensitive data is encrypted using SSL technology, and we maintain strict access controls to your health information.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Healthcare professionals for consultation and prescription verification
- Payment processors for transaction processing
- Delivery partners for order fulfillment
- Legal authorities when required by law
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent for data processing
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@momspharmacy.com or call us at +91 8512822284.